Shenandoah Antique Restoration
Dealers and Restorers of Steamer Trunks,   Antique
Phonographs, & Restoration Hardware
Comments and Reference letters  from some of our past
customers

Read what people are saying about the services and products  
at Shenandoah Restoration!!!
Telephone:
1-800-575-1960
Email:
Info@shenandoahrestoration.com


RE: Columbia Phonograph

Dear Mr. Daniel:

We got the old Columbia Phonograph back about a week ago and I am still in shock over how good it looks and how well
it plays.

Frankly, I had about decided to send it to the dump. But I just could not do that. This old phonograph has a lot of
sentimental value to it. It belonged to my grandparents who bought it about 1915. My dad, who was born in 1920 and is
now gone, used to talk about it being in the Parlor of the old farm home where he was raised. His sisters taught him to
dance to music from the old Columbia phonograph.

I could not believe what I saw when I opened the boxes from your shop. There was the old phonograph all shiny and
looking as good as, if not better than, the day it was new. The old horn shines like a new silver dollar and the case looks
like brand new. No one could ever tell it had been in a fire or badly water damaged.

IT IS JUST AMAZING.
And the sound quality is amazing too. We had to do some digging in some boxes in the basement and finally unearthed
some of the old Blue Bird records. They play beautifully.

Please feel free to use my name as a reference and tell any potential customers that they are more than welcome to
contact me. And if any of them come out to Maryland and want to hear an old record played on a better than new
Columbia phonograph, I will be happy for them to sit in our living room and listen as much as they want.

Sincerely yours,

J. Browning
Maryland
Hello Gary,

The trunk arrived safely yesterday and you and your staff did a wonderful job on it inside and out.   I never
thought it could look that good.  It is the oldest trunk we have and also the best looking although I have been
completely satisfied with all of the other work you have done.  Please feel free to use pictures of any of the work
you have done for me if it will enhance your marketing effort.  You may also use my comments if they are helpful.  
This is your third trunk for me and they just keep getting better.  

Thank you so much.   

B.Whitehead
Virginia
Perfect condition and a beautiful job,
thank you so much,
Mike
Hi,  I stand and just stare at the trunk.  Its still old,  you didn't take out the "age" of it. It looks like it just came off
the Titanic.  But its as sturdy and strong as a new trunk.  Something that I've never seen in my lifetime with this
trunk around.  My daughter and granddaughter (who will be the inheritor of this trunk) are equally amazed.  
Because they've only seen it old, falling apart, in the garage, etc.  You guys did a wonderful job on this trunk.  Its
beautiful.  
Gary,
Good to visit with you again.  I just wanted to take the time to tell you that I have really inspected the old Edison  
Amberola - 30 in detail since I have returned home.  I want you to know how pleased I am with your work and
your very intimate attention to detail.  The old phonograph (can't hardly call it old anymore) is in excellent
condition, both aesthetically and mechanically, thanks to your effort.  The sound that it reproduces, is amazing.  I
do not remember it ever sounding or looking this good, all the while preserving the authenticity of the machine.

Gary, You are a true artisan, and do excellent work, and it is appreciated.  I would be willing to wager the old
machine is in better condition now than when new.  Please feel free to use me and/or this statement should you
need me as an additional business reference in the future.

N. Davis
Arkansas
Following your advice and suggestions, I am now through the teardown phase, through oiling the oak strips, and
half-way with re-plating the metal hardware.

Very happy with the brass tacks and etc. that you have so far sent this way.  Thanks for the rapid response.

During the course of the work so far, one fact has become very clear to me............the prices you charge for
doing one of these trunks, and doing it right,  is far TOO LITTLE, considering the work and time involved.  
Especially, I have come to agree with your philosophy of taking the trunks back to their approximate original
condition, understanding that they will never again be used for travel.  I shall nonetheless attempt to get it back
to original materials, and avoid the art deco look of paint and natural pine.

Other sites have been informative, but yours is the source for all true direction on these old items, and please
feel free to include this endorsement in your company testimonials.

I wish all of you there a Happy Season and a Joyful New Year.
James P.
Nevada
Hello!

A few months ago I ordered some supplies from your website in order to take on my first-time trunk restoration
project.  The "tips" page of your website was invaluable to me, and became the "instruction manual" I used
throughout the project.  At one point, I became "stuck" as I was unfamiliar with how to replace the rivets.  I called
your 800 number and was immediately helped by a very friendly staff member.  I cannot thank you guys enough
for the help I received with this project.  I am a woodworker, and have restored many pieces of wooden furniture...
but this trunk was a whole new ballgame.  I think it turned out extremely well for my first time, and I hope to do
more in the future.

I have attached some pictures of the trunk before, in progress, and after restoration.  Your store played a part in
this undertaking, so I thought you may be interested to see the results.

Just thought you might be interested to see what your customers are up to.  Please feel free to offer any
feedback or suggestions for my future projects.  Thanks again for all the help!

Sincerely,
W. Holby
Gary,  Just want to  tell you how much  Ron and I love our trunk. It is beautiful. We hope to get  another one   
from  you  soon.
Ron and  Dee
Gary...Received the trunk today...it is perfect...I love the way you restored it...it looks like it looked when it was
made...Thanks again.

Carole
Gary,
I cannot believe what a wonderful job you have done.... Every last detail of my trunk seems to have been given
your full attention...
Your skill and hard work have made my trunk even more special and wonderful.

Elisabeth
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Thanks again so much for the painstaking mechanical restoration of the VV 4-3 Victrola. Remarkable that after all
these years, that these machines can be made to play and have a reasonable sound.

Few have the good fortune of having brand new 78's (mine were in a box for over 75 years un-played!) But with
these records and the machine, I can easily understand how recorded music changed the country and how it was
reflected back - through the wider array of recordings.

The machine as restored is simply a marvel to look at, and the performance is so much better than we expected,
as we originally thought of the Victrola as something to look at and not really play. We no longer feel that way.

Your machine is not complete without a service and restoration call to Shenandoah Restoration.

A. Ziehr
Dear Gary,
The Calvert Woman's Club, sponsor of the Katy Hamman-Stricker Women's Heritage Center in Calvert, Texas, is
so pleased with the Columbia Graphophone and traveling record case you recently restored to perfection.   You
did a wonderful job; you brought back the ambiance of the period with your restoration.  When the music fills the
building, it will be like being back in 1909.  The ladies of that period and we of the new period thank you so very
much for attention to every detail including the instructions.  You have put the finishing touches on our restoration
of the only restored American Woman's League building in existence.
Please use my endorsement as a reference and any potential customer may contact me.  

Cindy Delulio
Restoration Chair
Katy Hamman-Stricker Women's Heritage Center
Calvert, Texas
The trunk is PERFECT and I hope to surprise my brother with it this weekend.  I get many compliments on the first trunk
you all did and now as this one sits in my office, I have many admirers.

I am so glad I found your web site.  The best one, I came across.  You truly are a man of
your words, craftsmanship and I appreciate you  and your business so very much.
Thank you just doesn’t seem like enough.  If I ever need another trunk restored, I will know
who to call first!!!    Take care.

C. Zinniger
Hi Gary,

We got the trunk today and have to say it looks fabulous!  You guys did a great job restoring it, we are very
pleased.  Thank you very much!

M.  Brehm

The trunk arrived safe and sound, I'm pleased to say...
It's lovely work and I am very pleased with it.  That old trunk has a lot of sentimental meaning for me, so I am glad
to have it looking good again.  Thanks!

George RR Martin,  author
Hi Gary.  I received the reproducer today and I just want to thank you.  It plays great!  What a difference!  When
I first purchased this windup, the sound was really tinny.  Well, now it almost sounds like high fidelity!  Just
wanted to say thanks for what you did.

Peter
Hello Gary,
Our trunk arrived & were we surprised! It is the most handsome trunk we have ever seen!!! I’m sure it looks better
than it did new!!! We are so very pleased & can’t thank you & your team enough for the beautiful work!!! It was worth
the wait!!!

Grateful,

S. Chandler
Gary,
I just unpacked the trunk.  BEAUTIFUL!!!  A lifetime family heirloom to enjoy.
Extremely exceeded my expectations on how the trunk would turn out.

Thank you so much. It will treasured by our family for years to come.
If anyone is looking to talk to a reference, you can give them our email.

Rosalie
The Amberola arrived this afternoon!  It's beautiful, and works good.  The wait was certainly worth it.  Thanks.
Bill
Dear Gary,
This is a belated email to say thanks to you for the amazing restoration you carried out on the Columbia Model BY Imperial. Not only
does it look factory-fresh, but it plays perfectly and the reproducer has been precisely adjusted to give (surprisingly) loud, clear
reproduction. If you ever need to quote me as a reference, please feel free.

Many thanks again for your wonderful work,
P. Watchorn